Q. How to make a purchase?
Very simple. Once you click on the product of choice, you will be taken through that individual product’s page where you find more images of the product, a full product description, sizing and colour. Then simply choose your desired size and colour and click "ADD TO CART".
This will take you to the SHOPPING CART CONTENTS page, where the details of your selected product (product code, quantity, size, colour, and price) will be displayed. Please check these details to ensure they are correct. Delivery charges are calculated at the check out stage. If you wish to change a product, simply tick "Remove" and click on "UPDATE."
From here you can continue to browse by clicking on "KEEP SHOPPING" - which will allow you to add more products to your shopping cart (which will subsequently tally all costs) - or proceed to the cashier by clicking on "GO TO CHECKOUT".
Once at the check out stage, you will need to login or register your name, shipping address, contact number, email address and delivery instructions and secondly, your payment details.
Q. Is it safe to use my credit card?
Yes, shopping at Islamic Clothing is safe. Please be assured that your privacy is of utmost concern to Islamic Clothing. Under no circumstances will your personal information be shared, sold or rented to third parties without your consent.
Our online payment system through PayPal is completely safe. Socket Layer (SSL) Web Server Certificates encrypt all data sent to and from the web site. This information is scrambled and hence unintelligible if intercepted.
Q. Still don’t want to use your credit card on the internet?
No problem. It is important to us that you feel comfortable so offline payment options are available with money order or direct debit. Please see our Payment Methods for full details.
If you would rather place your order via telephone or fax, you can. Orders placed online, however, receive priority. If you would like to place an order by telephone, please contact our office on [+612] 9786 5690 or email us at orders@islamicclothing.com.au
Q. How do I know you received my order?
After you place an order, you will receive an email containing all the information you entered, confirming your order has been received. Please check your order to ensure it is correct. If you need to make any amendments, please email us at info@islamicclothing.com.au and quote the generated Order Number.
Once your credit details have been approved and authorised, your order will be processed and the product despatched.
Q. How can I track my order?
If you would like to check the status of your order, please contact our office on [+612] 9786 5690 between 8.30am - 5:30pm AEST, Monday to Friday; or email inquiry@islamicclothing.com.au.
Please ensure that you have your Order Number on hand (this is the number generated at the top of the order page and quoted to you again in confirmation emails).
